The Records & Information Management Office serves as an intermediary with the vendor by coordinating the pick-up and delivery of boxes as well as final disposition (typically destruction) once records have met retention.
Users must have an URMA account to use off-site storage. Departments must have an account with the vendor and make payments monthly using a University travel and expense card. The vendor charges at a "per box" rate.
For information on Medical Center records storage, contact the UVA Health Records Management office.